*We are not a primary care facility, we do not provide acute or primary care, we work alongside your Primary Care Physician.

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Emergencies:

We do not provide oncall or afterhours care.

If you are not doing well and it is after hours, please call 911 or go to Urgent care or Emergency room for an evaluation. Please stop your regimen until you speak with our team.

Acute illness will need to be addressed and treated by the PCP. 

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Eligibility:

Patients who are over 18 years of age. We reserve the right to accept or decline patients requests. 

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Visits:

The goal is to see you once or twice a year once you become stable, in the meantime, Recheck visits will need to be repeated every 2-3 months or sooner based on your individual needs. We do encourage regular visits with our team such as the Functional Health Coach and Certified Nutritionists when additional support is needed.  

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Telemed:

You will be informed when you are eligible for this type of visits. This is available for Texas residents only. 

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Labs:

Most of the Functional Medicine Specialty tests are sent home kits that are mailed to you to be completed and sent off from the comfort of your own home. 

Every time your provider makes an adjustment in your hormones or your thyroid prescription, you’ll be requested to have subsequent labs.

We recommend to pay for labs through us, that way you benefit from our discounted rates which are typically more affordable than what you might pay through conventional insurance-based healthcare.

Most Functional Medicine panels are not always covered by insurance. You may to submit your receipt for reimbursement, with the exception of Medicare.

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To learn more about the tests available, you may click on this link to the Functional Medicine Store: https://angelicalclarkpa.wellproz.com/patient/home

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Insurance:

We do not work with insurance.

We do not work with Medicare. Our patients can not file with Medicare for any of our services as we are opted out of Medicare. 

We can not accept payments from insurance companies, and we are unable to assist with any insurance claims.

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Payments:

We are a cash based practice, but take credit and debit card payments, as well as HSA and FSA funds; however there is a 3.5% credit card transaction fee, every time.

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Deposit:

We work with a $200 non refundable deposit for our Functional Medicine program, it goes towards the total cost of your first visit. The deposit is lost if you miss your first appointment.

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Rescheduling:

Should you need to change your appointment date or time, please notify us at least 2 business days prior to your scheduled appointment. This will allow another new patient to come in your place. 

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Cancellation and no show policy:

If you do not show for your appointment or cancel less than 2 business days prior to the day of your scheduled visit we reserve the right to apply cancellation and no show fees.

If cancellations and no shows are a recurrent behavior we reserve the right to charge for your visit in advance, amount that you forfeit if you do not show for your appointment.

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Other Requests:

Any non-urgent questions or refill request needs to be sent via our patient portal: (clarkwellnessportal.md-hq.commd-hq.com). We will respond within 72 hrs.

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